Venue: | 46 New Broad Street |
Time: | 9:30am - 5:00pm |
Presenter: | Barry Durman |
Time: | 1:45pm - 4:45pm |
Presenter: | Barry Durman |
Venue: | 46 New Broad Street |
Time: | 9:30am - 5:00pm |
Presenter: | Barry Durman |
Time: | 9:30am - 12:30pm |
Presenter: | Barry Durman |
Venue: | 46 New Broad Street |
Time: | 9:30am - 5:00pm |
Presenter: | Barry Durman |
At UK Training we have taken a fresh approach to online training that we're sure you will enjoy. We've taken all the best features of the classroom and replicated them online meaning you'll get the same high quality training combined with the time and money savings that come with training online.
All our online training is visually engaging, highly interactive and informative ensuring your online experience will be just as rewarding as the classroom.
At UK Training we have taken a fresh approach to online training that we're sure you will enjoy. We've taken all the best features of the classroom and replicated them online meaning you'll get the same high quality training combined with the time and money savings that come with training online.
All our online training is visually engaging, highly interactive and informative ensuring your online experience will be just as rewarding as the classroom.
Click here to view a sample of our online trainingIf you would like to make an enquiry simply fill in the quick contact form below and a member of our inhouse team will be in touch shortly.
Credit Control - The Essential Guide
6-hour course
Course prices:
Classroom: £369 +VAT per person
Online: £369 +VAT per person
Having an effective credit control function is essential, as slow payment and bad debts can have a serious effect on the profitability and success of your business. Understanding your rights and knowing how to communicate powerfully in writing and by telephone can improve your debt-collection process significantly.
This highly practical course will guide you through the key principles of credit control. It will provide you with some of the best methods and techniques to use when communicating with debtors and help you understand what processes should be in place to ensure it is a success. The presenter will discuss the key issues credit control teams are facing and what you can do to overcome them.
The knowledge gained on the course will equip you with the confidence and skills required to communicate with and obtain monies from late payers and ultimately run an effective and successful credit control operation.
The course covers the following topic areas:
This course will be of great benefit to anyone working in credit control - whether you are the sole person responsible or part of a larger team. If you are an experienced collector or someone relatively new to the role, this practical course will greatly enhance your skills.
It will also benefit anyone in more senior roles seeking a greater understanding of the principles of credit control in order to manage their organisation's process more effectively.
The course answers the following questions:
Barry has held a variety of line management positions in Customer Services and Credit Control and he now runs his own successful independent Credit Management Consultancy. He also has extensive experience of delivering training courses on all aspects of credit control. He is a Fellow of the Institute of Credit Management (FICM) and a Fellow of the Institute of Consulting (FCMC).